Privacy Policy

1. Information We Collect

We may collect the following types of information:

• ✔Personal Information (Full Name, Phone Number, Email Address, Residential Address, Date of Birth, Emergency Contact Details)
• ✔Medical Information (Medical history, Prescriptions, Diagnosis details, Treatment requirements, Health reports shared by you)
• ✔Technical Information (IP address, Device type, Browser type, Website usage data via cookies)

2. How We Use Your Information

• ✔Provide lifecare services
• ✔Schedule appointments
• ✔Connect you with doctors or lifecare professionals
• ✔Process payments
• ✔Improve service quality
• ✔Respond to inquiries and customer support
• ✔Send service updates or important notifications
• ✔We do not sell or rent your personal data to third parties

3. Sharing of Information

• ✔Assigned lifecare professionals
• ✔Authorized medical staff
• ✔Payment processing partners
• ✔Legal authorities (if required by law)
• ✔All shared information is handled confidentially

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee 100% security. By using our services, you acknowledge this risk.

5. Tele-Consultation Privacy

All tele-consultations are conducted confidentially. Patients are responsible for ensuring privacy on their end during phone or video consultations.

6. Cookies Policy

Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings.

7. Your Rights

• ✔Access your personal data
• ✔Request correction of incorrect data
• ✔Request deletion of your information (subject to legal obligations)
• ✔Withdraw consent where applicable

8. Retention of Information

We retain personal and medical data only for as long as necessary to fulfill service and legal requirements.

9. Changes to This Policy

SafeHand Lifecare reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Us

• ✔📞 +91 9217491110
• ✔📧 info@safehandlifecare.com