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Terms & Conditions

Effective Date: 02 March 2026

1. Services Overview

All services are subject to availability and medical suitability.

  • Nursing Care
  • Doctor Home Visits
  • Tele-Consultation Services
  • Elderly & Bedridden Care
  • Physiotherapy at Home
  • Injection & IV Services
  • Medical Equipment Support

2. Eligibility

  • You are at least 18 years old or using the service under guardian supervision.
  • The information provided by you is accurate and complete.

3. Medical Disclaimer

  • Does not replace emergency hospital care.
  • In case of emergency, contact emergency services immediately.
  • Tele-consultations are advisory in nature.

4. Appointment & Booking Policy

  • Appointments must be booked via official contact channels.
  • Service timing is subject to availability.
  • Same-day services require confirmation.

5. Payment Terms

  • Charges will be communicated before confirmation.
  • Payment must be made in advance or after service completion.
  • Refunds processed as per policy.

6. Cancellation & Refund Policy

  • Cancellation must be informed at least X hours before service.
  • Late cancellation may attract charges.
  • Refund timelines depend on payment method.

7. Patient Responsibilities

  • Provide accurate medical history.
  • Follow medical advice.
  • Ensure hygienic environment.

8. Limitation of Liability

  • Incorrect patient information.
  • Unforeseen delays.
  • Outcomes beyond professional control.

9. Privacy & Data Protection

All patient information will be handled confidentially as per our Privacy Policy.

10. Changes to Terms

SafeHand Lifecare reserves the right to modify these Terms & Conditions at any time.

11. Contact Information

  • 📞 +91 9217491110
  • 📧 info@safehandlifecare.com
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