Terms & Conditions

SafeHand LifeCare provides home healthcare services including but not limited to:

• •Nursing Care at Home
• •Doctor Home Visits
• •Tele-Consultation Services
• •Elderly & Bedridden Care
• •Physiotherapy at Home
• •Injection & IV Services
• •Medical Equipment Support

All services are subject to availability, patient condition, and medical suitability.

By using our services, you confirm that:

• •You are 18 years or older, or using services under guardian supervision
• •All information provided is true, accurate, and complete

• •SafeHand LifeCare provides supportive and professional healthcare services at home
• •Our services do not replace hospital or emergency medical care
• •In case of emergency, immediately contact nearest hospital or emergency services
• •Tele-consultations are advisory only and should not be considered a final diagnosis

• •All medications will be administered strictly as per doctor's prescription
• •Our staff will not prescribe or modify any medication
• •Caregivers are responsible only for medication reminders (non-medical role)
• •SafeHand LifeCare is not liable for adverse reactions due to incorrect or incomplete medical information provided by the patient/family

• •Services must be booked through official channels only
• •Appointments are subject to availability and confirmation
• •Same-day or emergency bookings are not guaranteed

• •Service charges will be communicated prior to confirmation
• •Payment must be made in advance or immediately after service
• •Delayed payments may result in service interruption

• •Cancellation must be informed at least [X hours] in advance
• •Late cancellations may incur partial/full charges
• •Refunds will be processed within 5–10 working days, depending on payment mode

The patient or family agrees to:

• •Provide accurate medical history and prescriptions
• •Follow medical advice and instructions
• •Maintain a safe and hygienic environment for staff
• •Ensure respectful behavior with healthcare staff

SafeHand LifeCare shall not be held liable for:

• •Incorrect or incomplete information provided by the patient/family
• •Medical complications beyond professional control
• •Delays due to external factors (traffic, weather, emergencies)
• •Any decision taken independently by patient/family against medical advice

All personal and medical information is handled with strict confidentiality as per our Privacy Policy.

SafeHand LifeCare reserves the right to update or modify these Terms & Conditions at any time without prior notice.

• +91 9217491110
• info@safehandlifecare.com